Sale of Balancing Act is currently suspended. The service used for importing stock quotes is no longer available. It was terminated, without notice on about November 1, 2017.
Fortunately, there are alternatives. We are actively working on a replacement, but do not have a specific timetable.
Balancing Act is still functional, with the provision that manual entry of prices is required. The necessary information will be available in your brokerage or retirement accounts. Alternatively, define a portfolio in the Yahoo or Google finance page. Put all of your ticker symbols in this portfolio. This will provide access to all prices in one location which will be convenient for copy/paste transfer of prices.
Sale of Balancing Act will resume after the revised price import procedure is implemented.
Thank you for your patience during this temporary reduction in Balancing Act functionality.